1. Role Fulfillment
- Volunteers must fulfill their designated role as specified in their written volunteer description adequately.
- Volunteers should continuously seek opportunities for self-improvement and skills development to enhance their performance in their roles.
- Volunteers must execute their tasks to the best of their ability in a safe, efficient, and competent manner.
- Volunteers must prioritize the safety and well-being of themselves and others in all their activities, and promptly report any safety concerns.
- Volunteers must abide by [Charity Name]'s policies and procedures, along with any reasonable instructions or directives given to them.
- Volunteers should promptly respond to communications from [Charity Name] and actively seek guidance when needed to ensure compliance with organizational standards.
- Volunteers must act honestly, responsibly, and with integrity in all interactions and transactions.
- Volunteers must promptly report any conflicts of interest or unethical behavior they encounter during their volunteer activities.
- Volunteers must treat everyone fairly, equally, respectfully, and with dignity, regardless of their background, identity, or beliefs.
- Volunteers should actively promote an inclusive and welcoming environment within [Charity Name].
- Volunteers must report any possible misconduct witnessed during volunteering responsibilities to [insert Charity name] through an appropriate member of staff.
- Volunteers should be aware of [Charity Name]'s reporting channels and use them as needed to ensure a safe and ethical volunteer environment.
- Volunteers must notify relevant personnel if they cannot meet time or task commitments ahead of time so alternate arrangements can be made accordingly.
- Volunteers should provide reasonable notice and discuss any scheduling conflicts to minimize disruption to [Charity Name]'s operations.
- Volunteers must align themselves with the purpose and values upheld by [Charity Name] that contribute positively towards its operations.
- Volunteers should strive to be ambassadors of the organization's mission and values in all their interactions and activities.
- Volunteers must communicate respectfully and truthfully at all times.
- Volunteers should foster open and transparent communication with colleagues, staff, and the communities they serve.
- Volunteers must observe safety protocols, including those regarding other people's health, welfare, or safety in line with training provided for volunteers. They should also report any health or safety concerns promptly.
- Volunteers should actively participate in training sessions and seek guidance to ensure their safety and the safety of others.
- Volunteers must direct queries concerning policies, procedures, support, or supervision appropriately.
- Volunteers should know where to find information and guide others to the right resources when they have questions.
- Volunteers must address any challenges they may encounter about any aspect of their roles following grievance procedures.
- Volunteers should be aware of [Charity Name]'s grievance procedures and follow them if they encounter challenges during their volunteer service.
- Volunteers should declare interests that could conflict with either their roles' requirements or harm the organization's work (e.g., business interests). If uncertain about what constitutes a conflict of interest, volunteers can seek guidance from [insert details/title of an appropriate member].
- Volunteers should be proactive in disclosing any potential conflicts of interest to maintain the organization's integrity.
- Volunteers must keep confidential matters confidential. Careful consideration is required when handling documents containing sensitive information on behalf of [Charity Name], returning such materials at project completion.
- Volunteers should respect the confidentiality of sensitive information and follow guidelines for data protection and document handling.
- Before speaking publicly on behalf of [Charity Name], authorization is required.
- Volunteers should obtain appropriate permissions before representing the organization publicly to ensure consistent messaging and alignment with [Charity Name]'s values.
- Volunteers must disclose criminal charges/convictions (or benefiting from The Probation Of Offenders Act 1907 amendment) to [Charity Name], but not "spent convictions" under The Criminal Justice (Spent Convictions And Certain Disclosures) Act amended in 2016.
- Volunteers should be forthcoming about any relevant criminal charges or convictions in accordance with the law and [Charity Name]'s requirements.